Contact Us
Main Office Information
Hours
Monday, Tuesday, & Friday:
8:00 a.m. - 4:00 p.m.
Wednesday:
8:00 a.m. - 2:00 p.m.
After 2:00 p.m. by appointment
Thursday Extended Hours:
7:00 a.m. - 6:00 p.m.
P.O. Box 60567
908 Woodland Street
Nashville, TN 37206
Have Questions? Please fill out the form below.
Credit Union Staff
Andrea Mercer, Chief Financial Officer
Audrey Brooks, Operations Supervisor
Bonnie Sensing, Part-Time Administration
Caroline Arnold, Loan Officer
DeAnna Ensley, Financial Service Specialist II
Donya Johnson, Chief Executive Officer
Michaela Hills, Member Service Representative
Patricia McMinn, Financial Service Specialist II
Sara Leftrick, Financial Service Specialist I
Tracey DeWire, Part-Time Administration
Contact Information
Phone: 615-226-3473
Mainline: 615-862-5432
Fax: 615-862-5433
nfcu@nashvillefirecu.org
*Staff emails - click on names below.
Please Note - Regular e-mail is not a secure communication method. The Credit Union asks that you do not send confidential information by regular e-mail.
2024-2025 Holiday Schedule
| Holiday | Closure |
|---|---|
| New Year's Day Observance | January 1, 2025 |
| Martin Luther King Jr. Day | January 20, 2025 |
| Presidents Day | February 17, 2025 |
| Memorial Day | May 27, 2024 |
| Juneteenth | June 19, 2024 |
| Independence Day | July 4, 2024 |
| Labor Day | September 2, 2024 |
| Thanksgiving Day | November 28, 2024 November 29, 2024 |
| Christmas Day Observance | December 24, 2024 December 25, 2024 |
Important Information
MasterCard Debit Card
Lost/Stolen: 1-800-472-3272
VISA Credit Card
Lost/Stolen: 1-800-991-4965
Balance Inquiry VISA Credit Card:
Protect Yourself
Follow four simple steps!
Request that a “Fraud Alert” be added to your credit report.
Opt out of unsolicited credit and insurance offers by calling 1-888-5OPT OUT.
If you should find fraudulent activity, go to the “Privacy Rights Clearinghouse.”